Privacy Policy

Rafu TV (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase and watch films on our platform.

By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We collect only the information necessary to provide our services effectively.

a) Information You Provide

When you purchase a film or contact us, we may collect:

• Your name

• Your email address

• Payment-related details (processed securely by third-party payment providers)

• Any messages you send to us

b) Automatically Collected Information

When you visit our website, we may automatically collect:

• Device and browser information

• IP address

• Pages visited and time spent on the site

• Access logs related to film viewing (for security and fraud prevention)

2. How We Use Your Information

We use your information to:

• Deliver purchased films securely

• Send purchase confirmations and access links

• Prevent unauthorized sharing or abuse of film content

• Improve the performance and usability of our platform

• Respond to customer support requests

• Comply with legal or regulatory requirements

We do not sell or rent your personal data to third parties.

3. Film Access & Security

To protect filmmakers and content owners, we use secure, token-based access links. These links:

• Are unique to each purchase

• Expire after a defined period

• May include the buyer’s name or email displayed during playback as a deterrent to unauthorized sharing

• Are monitored for simultaneous or abnormal usage

This information is used solely for content protection and security purposes.

4. Payments

All payments are processed through trusted third-party payment providers (such as Paystack).
We do not store your full payment details on our servers.

Please refer to your payment provider’s privacy policy for more information on how they handle payment data.

5. Cookies & Tracking Technologies

We may use cookies or similar technologies to:

• Ensure the website functions correctly

• Remember user preferences

• Analyze traffic and improve performance

You can control or disable cookies through your browser settings. Disabling cookies may affect some site functionality.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide access to purchased content

• Meet legal or accounting obligations

• Resolve disputes and enforce our policies

When data is no longer required, it is securely deleted or anonymized.

7. Data Sharing

We may share limited data only with:

• Service providers who help operate the website (hosting, email delivery, analytics)

• Legal authorities if required by law

All service providers are required to protect your information and use it only for authorized purposes.

8. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Withdraw consent for certain uses of your data

To make a request, please contact us using the details below.

9. Children’s Privacy

Our services are not intended for children under the age of 13.
We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.

We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: info@gizavisuals.com
Website: https://rafutv.com